March 8, 2010
Maxxian Announces Availability of CxSI™ Interface at SCTE Canadian Summit

Maxxian announces general availability of the CxSI™ CounterStryx Set-top Intelligence interface for account and set-top troubleshooting in Maxxian’s CounterStryx family of applications.

“CxSI is a revolutionary interface. At a single glance, support and NOC staff have an immediate assessment of the state of all set-tops on an account” says R.J. Juneau, CTO of Maxxian. “It’s what our customers have been asking for.”

As cable industry set-top technology and applications grow in complexity, troubleshooting is increasingly difficult. Diagnosing problems requires technical knowledge of set-top and cable card issues, traditional and DOCSIS return paths, and application specific requirements like authorizations and credit required for VOD purchases.

CxSI is an easy-to-read graphical assessment of billing status, package authorizations, network status and overall VOD readiness for set-tops and accounts. Users are provided with a fast analysis of the issues involved, using the best data available. Information is assessed and cross-matched from addressability/conditional access, network components and billing data to identify authorization, response and network issues. Troubleshooting time and diagnostic errors are reduced. Users get a comprehensive view of what’s wrong – and what’s right – with an account.

Contact Maxxian for more information and a system demonstration.

March 8, 2010 Maxxian Announces Availability of CxSI™ Interface at SCTE Canadian Summit February 8, 2010 Maxxian Announces CounterStryx Tracker Automation™ Availability at CableLabs Winter Conference December 1, 2009 Maxxian Announces Availability of CounterStryx VOD™ Option February 2, 2009 Mountain Cablevision featured in Exec Digital Corporate Profiles Magazine January 5, 2009 Maxxian releases Truck Roll Intelligence extensions as CounterStryx enhancement November 1, 2008 Maxxian starts extended pilot of CounterStryx VOD system in multi-system, CounterStryx HQ site April 1, 2008 Maxxian implements first production CounterStryx systems for Scientific Atlanta DNCS